Privacy

Last updated 5 May 2026

Damo Drive provides AI-powered missed-call recovery to small businesses in Ireland. This page explains what we collect, why, how long we keep it, and how to get in touch about your data. Plain English only — no boilerplate.

Who runs Damo Drive

Damo Drive is operated by Damola, based in Galway, Ireland. Contact: hello@damodrive.com.

What we do

When you sign up as a customer, your business phone number is forwarded to a virtual receptionist that answers calls you can't. The assistant captures the caller's name, number, and enquiry details, then sends you a clean lead summary. We act as a data processor on your behalf — you remain the data controller for your customer enquiries.

What we collect from end-callers

When someone rings your business and the assistant answers, we record the audio of the call, generate a transcript, and store the structured lead summary (caller name, phone number, location, enquiry details). The caller is told at the start of every call that they're speaking to a virtual receptionist and that the call is recorded — that disclosure happens before any personal information is captured.

What we collect from you, our customer

Business name, contact name, business email, business phone number, billing details, and the configuration details of your assistant (your business hours, services, service area, brand voice). We do not store payment card numbers — those are handled by our payment processor.

How long we keep it

Call recordings: 30 days, then automatically deleted. Transcripts and lead summaries: 12 months, or until you delete them. Customer account data: for the life of your account plus 7 years for accounting purposes after closure (Irish Revenue requirement). You can request earlier deletion at any time.

Where the data lives

Servers inside the EU. Voice processing uses Retell AI and ElevenLabs, both with EU-region processing available. We do not transfer personal data outside the EU/EEA without an equivalent safeguard.

Your rights

Under GDPR you can ask us to: show you what data we hold about you, correct it, delete it, restrict its use, or hand it to another provider. Email hello@damodrive.com and we'll respond within 30 days.

Cookies

The marketing site uses one analytics cookie (Plausible) which is privacy-respecting and does not track individuals across sites. The customer dashboard uses session cookies required to keep you logged in. No advertising cookies, no third-party trackers.

Complaints

If you're not happy with how we've handled your data, contact us first. If you're still not satisfied, you can complain to the Data Protection Commission of Ireland: dataprotection.ie.

Changes to this policy

We'll update the date at the top whenever this changes. Material changes get an email.

Questions? Email hello@damodrive.com